Introduction

Overstyle.gr is a “website” and an “Online Store” for the exhibition and distribution of branded second-hand products (footwear, clothing and all kinds of accessories) via the Internet, which is managed and maintained by the Greek company named “OVERSTYLE PRIVATE COMPANY” and with the distinctive title “OVERSTYLE I.K.E”, located in Greece, precisely in the city of Chalcis, on 22 Elefinoros str, VAT number EL801321888, Tax Office Chalcis and is legally represented.

The Company provides its services to the consumers through its online store www.overstyle.gr according to the general terms governing the use of this website, which are fully compliant with the applicable relevant provisions of the European and Greek law.

These terms are governed by the provisions of the Greek law, in particular of the applicable provisions on consumer´s protection, e-commerce, the protection of personal data, as well as the protection of intellectual and industrial property rights.

To this end, please read the Terms of Use and Transactions before you start to use this website, so as to make sure you that you agree with them. Should you disagree in any way with any of the above terms of use, you must not take any action on our website as well as on our online store, including your simple browsing.

In particular, we clarify that the use of this website, your subscription to the Company newsletter or order and purchase of our products are considered to be an unconditional acceptance of these Terms of Use and Transactions.

The Company reserves the right to unilaterally modify or update these Terms of Use and undertakes to inform you of any modifications through the website of this online store. Any modifications will be effective from the date of their posting on this website. It is clarified that any changes to these Terms of Use do not include any orders that have already been made in our online store before the modifications came into force, in accordance with the above. Use of www.overstyle.gr after the above modification is considered as acceptance of the Terms of Use, as modified.

The invalidity of any particular term shall not invalidate the rest, while the failure of the Company to exercise its rights under these Terms does not imply its waiver of these rights.

The users assume full responsibility for the use of this website and for any transaction they conduct on the online store.

By ordering on the website, you warrant that you are at least 18 years old and that you are legally capable of entering into binding contracts under the applicable law.

 

Product Authentication

Within the context of our commitment to offering authentic and high-quality second-hand products, Overstyle has implemented a strict authentication process. Every product available for sale on our e-shop undergoes a detailed examination by Overstyle’s team of experts and/or through the ENTRUPY authentication service, which provides certificates of authenticity for most of our premium bags. This process is designed to ensure that all our customers receive genuine products that meet their expectations. Successful authentication of products is a prerequisite for sale on our platform, highlighting our commitment to transparency and trust. The brands mentioned on our website are not responsible for the process and the authenticity results we provide and may not be aware of any authenticity certificates provided by OverStyle.gr.

 

Website/Online Store Services

Provided information

The Company warrants that the information provided by this Website is complete, current and valid, whether related to our identity or to the products/services provided by our online store. The above warranties are without prejudice to any technical or typographical errors, that cannot be predicted or have occurred unintentionally or because of interruptions to this website or due to force majeure. The Company takes full responsibility for the validity of the information provided on the online store as to the characteristics described in each available product (eg designer, sizes, colours, materials, fabrics, washing instructions, materials used for the jewellery, country of origin, factory code, price, etc.). The Company tries to be as accurate as possible in the description of the products for sale. However, the Company cannot guarantee that all descriptions are totally accurate, complete, reliable and error-free. The images of the products on the website are for illustrative purposes only. Although the Company tries to display the colours accurately, the Company cannot guarantee that your computer or any other device displays accurately and reflects the true colour of the products. The pre-owned products for sale are authentic and genuine, bearing all the specifications of the manufacturer, and “www.overstyle.gr bears no responsibility regarding the manufacturing quality, the functionality, the suitability and the initial or subsequent lack of properties of the product as promised and warranted by the Concessionaire-Depositor.

 

Member registration

Your registration as a Member at “www.overstyle.gr” is not a mandatory procedure in order to purchase from our online store or to have access to other services, including your simple browsing on our Website.

If as Visitor/User you wish to register as a Member, the registration process is quick and simple:

After placing a product in the cart and proceeding to the checkout, you choose to register as a new Member. By entering the requested personal information (name and surname, address, postal code of your current primary residence, telephone number, current e-mail address, gender and date of birth) and accepting these Terms of Use and Transactions, you become a Member at “www.overstyle.gr” and we provide you your own Member Account. Registration and membership is free, personal, non-transferable and unassisted. You are responsible for the information you provide us and “www.overstyle.gr” is solely and exclusively based on your statements regarding your personal information.

The personal data you provide when you register as a Member, is processed by our Company exclusively for the purpose of (a) the creation of your Account at “www.overstyle.gr” through which you can keep track of your order, the history of your transactions at “www.overstyle.gr”, (b) our communication with you regarding the transactions between us (eg to ensure the possibility of communication with you, the completion, sending and delivery of your order, the payment and secure financial transaction) and (c) to send to you information, advertising and promotional material about our Company´s products and services, including its collaboration with third parties to the details that you provided us. With respect to the collection and processing of your personal data, the terms and conditions of the Privacy Policy apply.

 

Your account

When you register as a Member you are solely responsible for the reliability and accuracy of the information you provide to the website.

Your data must be complete, accurate and up to date. In case of registration of a legal person as a Member, the name of the contact person and the full name of the legal person must be stated. In case of change of data, the Member is obliged to immediately inform overstyle.gr about his/her new personal data so that it is always complete and true. The Company is not responsible to ensure the truth or accuracy of the information you provide to its website.

However, the Company reserves the right to conduct verification and security procedures with respect to all information provided by you. By registering in accordance with the above, you explicitly consent to the collection and processing of your personal data in accordance with these Terms of Use and Transactions and the Privacy Policy of overstyle.gr, which Terms and Policies you declare that you have read, understood and you fully and unreservedly accept. You may at any time withdraw your consent to the collection and processing of your personal data that you have provided us according to the above, by deleting the account through a relevant e-mail to the address [email protected]. You may, at any time, have access to your personal data, or you can request at any time your data to be immediately deleted or corrected, or to be temporarily not used by “www.overstyle.gr”, to be blocked or non transmitted, by following the above process ie sending us an e-mail. However, in any case, your personal data is retained by our Company only for as long as you are a registered Member of “www.overstyle.gr”.

The Company fully respects your personal information registered on its website and ensures that it will be used in accordance with the applicable Greek and European legislation for personal data, including Commission Regulation (EU) 2016/679 and only to the minimum necessary for the proper operation of the online store and its services and in compliance with tax authorities.

 

Subscribe to newsletters

Your subscription to the newsletter of our Company is optional and is completed by entering your email address in the corresponding field on our page. Upon completion of your registration, you give to our Company your explicit consent to send you information and promotional material about its products and services, as well as related advertising messages. “www.overstyle.gris not responsible if the newsletter is not delivered to its destination, although it does its best to provide ISP for its delivery. The Newsletter may end up in the “Spam” folder. In case you no longer wish to receive newsletter or if you wish to unsubscribe completely from the newsletter of “www.overstyle.gr”, you can inform us by using the contact form on the website or through the corresponding link that appears in the newsletter you receive.

 

Shopping on the online store

The online store www.overstyle.gr operates in accordance to the provisions of the Law 2251/1994 on “Protection of Consumers” as well as in accordance with decision No Z1-496/2000 on the distance commerce of goods and services.

To execute your orders through our online store simply browse through our product categories, choose the products you are interested in and add them to your online shopping cart. Once you have selected your products you are automatically transferred to the “Checkout” page, where you will find the total amount of your order, including shipping costs.

Finally, to complete your order, you can either register as a Member, by filling in your personal data in the respective registration form, or you may purchase as a User by filling in your personal data, the delivery address and the form of payment on the corresponding registration form.

The Company is committed to protect the personal data of the Users/Clients/Members of the website and to comply with the provisions regarding personal data protection as set out below.

 

Order

Completion – Order confirmation

To purchase products from our online store, follow these steps:

  1. Use the categories in the main MENU of our website and browse in it in order to find what you are looking for.
  2. Check the products in the shopping cart by clicking on the “SHOPPING CART” link, located at the top right of the site. You can use the “DELETE FROM THE CART” button in order to remove products from the cart before completing your order.
  3. By clicking “COMPLETE ORDER”, you will be directed to the order form that appears before the completion of the Purchase Agreement. The order form will contain a summary of the basic characteristics of each product in the order, its price (including all applicable fees and taxes) and shipping costs which are calculated on the basis of the shipping method selected.

The Company makes every effort to accurately indicate the details and prices of its products on the online store. However, in the event that a product by mistake has wrong characteristics or price, without any particular indication to justify it, the Company reserves the right not to accept the order of the product before informing the User, or to cancel the order.

  1. Immediately before you click on the “Order” button, which is the last step in completing your order, you will be automatically informed that when you submit your order you are obliged to pay the corresponding amount. If you agree, click on “Order” and you submit it to our online store. By submitting your order according to the above, the system of overstyle.gr will automatically send you a message to the email account you have indicated, which will notify you that we have received the order, will list the products you have ordered and all the terms of the order. From then on, you don´t have to do anything else until you receive your products.

 

Track order

You can see the “Status” of your order at any time by clicking on the link “MY ACCOUNT”.

 

Cancel or modify order

An order may be cancelled in the following cases: 

Before ordering:

Before submitting the order form as abovementioned, you are technically allowed to return to an earlier stage of the order and remove from your cart the quantity of products that you do not wish to order by clicking on the “remove” button.

After completing the order and before the shipping of the products:

  1. You have the right to cancel the order after it is completed if the delivery of the ordered product(s) is delayed.
  2. If the online order has been completed but the product has not been shipped yet you can cancel your order by sending an email to the email address [email protected] or by phone at +302221093809 on working hours 10:00 – 16:00, Monday to Friday.

 

Upon receipt of the product – Right of withdrawal

  1. Your refusal to receive your products upon delivery by the Transferring Company is equivalent to withdrawal, a right that can be exercised as set out below. In the event of repeated refusals by the client to receive the products, the Company reserves the right to charge the client the shipping cost of the all shipments or to refuse to ship the products.
  2. Upon receipt of the product, the order can be cancelled by exercising the right of withdrawal, if the Company violates its obligations, especially when the product is actually defective.
  3. In addition, your order is cancelled upon receipt of the products or for replacement purposes.

Regardless of your right to Cancel an Order, under the Consumer Protection Code, you have the right to withdraw from the Purchase Agreement without reason and without prejudice. Within 14 calendar days, you have the right to return the product you received and request a refund of the money you paid, without giving any explanation provided that you bear the return costs. You can use any courier company of your choice except ELTA. In the event that the product is returned at Overtyle IKE’s charge, the company reserves the right to deduct the shipping costs from the return amount.

It is clarified that, in order to proceed with the return of the product, the product must be in excellent condition as it was received, without damages and complete, in its original packaging. We should note that the product should not be used and in any case you must not remove the special label from it. Also, the returned product must be accompanied by all the necessary documents you received upon receipt. The process is possible by sending an email to [email protected] or by phone at +302221093809 on working hours 10:00 – 16:00, Monday to Friday. The customer will receive a refund within 14 days after we receive the product.

We inform you that in case of repeated returns from the consumer, www.overstyle.gr reserves the right to refuse to accept the return of a product, due to abuse of the right of withdrawal or of replacement of our products (art. 281 CC). In this case, the consumer is liable for any costs incurred as a result of the abuse of his/her rights and in particular the cost of return shipping resulting from the right of withdrawal.

 

Delivery Of Products

Shipping charges and delivery times

Understanding the importance of timely and cost-effective shipping, we have outlined our policy for shipping charges and delivery times. This guide will help you navigate the checkout process to view accurate shipping rates and estimated delivery times for your order.

1. Adding Items to Your Cart
Begin by selecting the products you wish to purchase and add them to your shopping cart.

2. Proceed to Checkout
Once you have selected your items, proceed to the checkout page by clicking on the shopping cart icon and selecting “Checkout.”

3. Entering Shipping Information
You can enter your shipping address on the cart or checkout page. Please provide accurate and complete information to ensure timely delivery of your order.

4. Viewing Shipping Options and Costs
After entering your shipping address, our system will calculate the shipping options available for your location.
You will see a list of shipping methods, costs, and estimated delivery times.
Shipping charges are calculated based on several factors including the weight and size of your order, the shipping destination, and the shipping method you select.

5. Selecting a Shipping Method
Choose the shipping method that best suits your needs. We offer a range of options from standard to express shipping.
The estimated delivery time for each shipping method will be displayed. Please note that these are estimates and may vary based on factors such as weather conditions, customs clearance, and the efficiency of the local postal service.

6. Completing Your Purchase
Review your shipping selection and the total cost of your order, including shipping charges.
Once you are satisfied with your choices, proceed to payment and complete your purchase.

7. Order Confirmation and Tracking
After placing your order, you will receive an order confirmation email with a summary of your purchase, including shipping details.
We will provide a tracking number once your order has been shipped, allowing you to monitor the progress of your delivery.
Availability of tracking depends on the shipping method.

 

Additional Information

Shipping charges and delivery times are subject to change without prior notice. For international orders, additional customs fees or duties may apply, which are the responsibility of the customer. In the rare event of shipping delays or issues, please contact our customer service team for assistance.

 

Contact Us

If you have any questions regarding our shipping policy or need help with the checkout process, please feel free to contact our customer support team.

If you prefer a different courier service, with which www.overstyle.gr does not cooperate, then you will be charged with shipping costs regardless of the order value and place/time of delivery. In this event, www.overstyle.gr bears no responsibility for any delays in the delivery of your products.

Shipping dates and hours: Shipments are carried out daily except Saturday, Sunday, and during the shipping times of the partner courier service.

The above delivery times do not apply in periods of extreme weather conditions or strikes and in any case of force majeure, which may affect shipping and delivery times. In this case, www.overstyle.gr cooperates with specific courier and shipping services.

 

Customs Fees

The costumer is responsible for the customs dues and import duty (if any) which may arise on sales outside the EU. If you are a resident of a country which does not belong to the EU, before placing your order, please check if there are any local sales taxes, custom dues, or import duties that may
apply when importing goods into your country. You are solely responsible for clearing the goods with your local customs authorities as well as for paying any dues or duties customs and local sales taxes in the country you have selected for shipment.

 

Delivery delay

Our Company makes every effort for the timely and proper delivery of your products, but we reserve the right to delay the delivery of your product(s) in the event of force majeure such as extreme weather phenomena, strikes, holidays, or any other event beyond our influence and control that may affect the transportation and delivery of your order. In that event, we will contact you to inform you on the delivery time of the product. If you are not satisfied with our offer, you have the right to cancel the order as a whole or partly and the company shall refund you any money you have paid, and suggest you the available alternatives. In case of delay, you can contact our Company at telephone number +302221093809 between 10:00 am – 16:00 pm or email us at [email protected].

 

Risk transfer and product ownership

Please note that the risk of product loss or damage passes to you once you obtain physical possession of the goods. However, the risk is transferred to you, upon delivery to the carrier, if the carrier has been ordered by you to transport the products and this option was not offered by the Company, without prejudice to your rights with respect to the carrier. Therefore, you need to check the products you receive on delivery (as regards identity, integrity, condition, packaging etc). If you notice that the products are obviously damaged, for instance damaged during shipping, poor packaging, etc., you must refuse to receive them from the outset and contact us immediately at our contact phone +302221093809 between 10:00 am – 16:00 pm, or by sending an e-mail to [email protected]. The ownership of the products is transferred to you either at the moment you pay full amounts payable according to the order, including shipping costs, or at the time of their delivery if this is done later than collection.

 

Payment Methods

Cash on delivery

The User/Customer who chooses the method Cash on Delivery (only in Greece) pays in cash to the courier service, acting by order of overstyle.gr, at the time of delivery of the order to the place indicated by the customer or on receipt of the product from the Courier service.

For Greece cash on delivery is charged 2 Euro €.

It is noted that, according to Law No. 4446/2016, Article 69 § 2 “Tax data of a total value of five hundred Euros (500.00) or more, issued for the sale of goods or the provision of services to individuals, are paid by their recipients, purchasers of goods or services solely by the use of card payment or other electronic means of payment, such as but not limited to bank transfer, payment by payment account, use of electronic wallet. It is not allowed to pay these items in cash. Therefore orders over 500€  including taxes and other charges should be paid in the following ways.

 

Credit card payment

Credit cards are accepted at oversyle.gr. Delivery of orders where payment has been made by credit card is made only to the credit card holder, displaying the card and police ID. Credit card payment orders are not delivered to a third party.

The prices quoted include legal taxes.

Until full payment of the price, the goods remain in the ownership of the seller’s company.

 

PayPal payment

Payment by PayPal is subject to the strict conditions imposed by PayPal. For information about PayPal service you should refer to the service’s website.

In this case you pay your order through your PayPal account. You will be redirected to the PayPal login page to activate payment. Your account will be charged on the day of your order.

PayPal Payment Orders are subject to additional controls by PayPal and may be rejected. In this instance another payment method may be requested, or there may be delays.

 

With simple deposit to Bank Account (Bank Transfer)

You can choose the payment method deposit to a Bank Account and deposit the value of your order to the Company’s bank account. In this instance, your order will be shipped when the deposit is displayed. If you do not make the deposit within 3 business days, the order will be automatically canceled.

BANK DETAILS:

  • BANK: Piraeus Bank SA
  • ACCOUNT NUMBER: 65 7914 7844 883
  • IBAN: GR77 0171 5790 0065 7914 7844 883
  • BIC/SWIFT: PIRBGRAA

 

Deposit

There is the possibility for the customer to make a deposit in advance to reserve a product. This must amount to 30% of the total value of the item. The purchase must be completed within 30 calendar days from the day of the deposit(included). After this period of time has passed the company OVERSTYLE IKE reserves the right to bind the advance payment and make available the reserved product for sale.

 

Applicable Law

Navigation, use and trading with www.overstyle.gr  are governed by Greek law, European Union law and relevant international conventions. If any provision of these terms is contrary to the Law, it will automatically cease to be effective and will be removed without affecting the validity of the remaining terms.

Any dispute between the contracting parties regarding the application, interpretation, invalidity of the terms of the Contract, the existence or non-existence of the rights and obligations of the contracting parties and/or tort, shall be interpreted in accordance with Greek law and shall fall under the exclusive jurisdiction of the Courts of Chalkis having jurisdiction ratione materiae, the jurisdiction of which the parties are now voluntarily submitting. If any part of these Terms of Use is not allowed or found to be ineffective by any court or regulatory body, the remaining provisions shall continue to apply.

 

Intellectual Property Rights – Logos

You accept and agree that all content of the Website, including images, graphics, photos, designs, texts, services provided, audio, video, names, logos, distinctive features, products, and generally all files, are copyrighted, registered trademarks and service marks of the Company and/or its affiliates and are protected under the relevant provisions of Greek and EU law as well as international conventions.

Therefore, any copying, re-publishing, uploading, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, job creation or misleading of the public of the actual content provider of the Website is expressly prohibited.

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